Membership FAQs

How do I add an additional class for my 4x or 8x month memberships?

4x and 8x Monthly members can purchase a discounted Single Class Pass for additional classes booked over their allotted classes. When signing up for a class over your allotted total, click purchase and select our Single-Class Drop In Fee. Then enter your membership's exclusive discount code below in the promotion/ discount line during check out. These codes will only work with your current membership.

Month-to-Month Memberships

4x Month: 4xMonthlyADDON

8x Month: 8xMonthlyADDON

12-Month Memberships

4x Month: 4x12MADDON

8x Month: 8x12MADDON

Can I pause my Membership?
We have specifically designed our memberships to be accessible from anywhere, anytime and by anyone. Because all of our memberships include access to our on-demand library, which is accessible online 24/7 and includes classes and workshops that are both movement based as well as non-movement based, we are unable to pause membership subscriptions. 

How do I end my Membership at the end of a subscription term? 
If you do not wish to continue your membership after your initial subscription period, we require 30 days written notice to the email address membership@ziayogawellness.com. Memberships will be automatically renewed if notice is not given.

Can I end my Membership early? 
If you need to cancel your membership, we require 30 days written notice to the email address membership@ziayogawellness.com. We do not require a reason for cancellation, however if you have to cancel before the end of your contract period you will be billed a percentage of the remaining monthly contract at the time of cancellation as follows:  ( __% of monthly payment x number of remaining months).

What is your refund policy? 
We appreciate your innate wisdom and intention in choosing to become a member of our studio. By accepting the terms of this Agreement, you agree and understand that you are foregoing the right to claim any refund of fees paid for access and use of the services offered by Zia Yoga and Wellness, LLC. You further acknowledge that in accepting the terms of this Agreement and affirmatively seeking the benefits of and membership in our services, you are taking full responsibility for your own success. Thus, you agree that you will not request a refund.

What is your class cancellation policy? 
Zia Yoga and Wellness, LCC has a 6-hour class cancellation policy and that a full session fee will be charged for cancellations with less than 6-hours advance notice. Clients with Unlimited Memberships will automatically be charged a late cancellation fee to the credit card on file in the event of a $20 late cancellation or no-show.