Our Policies

At Zia Yoga we want all of our students to feel safe and informed. You can reference all of our policies here and if any questions should arise, please contact us at info@ziayogawellness.com

All virtual and in-person yoga classes must be purchased and reserved online prior to class. 

Due to current COVID-19 restrictions, we cannot accommodate walk-ins for any in-person services or classes.

Cancellation Policy

  • Virtual Classes: 

    • ​​All registered students receive 24-hour (or 7-day) access to a digital recording link. So, even if you cannot attend class live, you can still enjoy it at a convenient time for you! 

    • You must cancel your class registration online at least 1-hour before the class time or you will be charged for the class. 

  • In-Studio Classes: 

    • If you are unable to attend a class in-person you must cancel at least 2 hours in advance. Classes cancelled with less than 2-hours notice will be charged. This policy allows us to extend class spots to those on the waiting list and allows us to pay our teachers for their time and commitment, therefore we cannot make exceptions for any reason, medical or otherwise. We thank you in advance for honoring this policy.

  • One-on-One Sessions 

    • One-on-One Sessions require a 24-hour cancellation. One-on-one sessions cancelled with less than 24 hours notice will be charged. This policy allows us to pay our teachers for their time and commitment, therefore we cannot make exceptions for any reason, medical or otherwise. We thank you in advance for honoring this policy.

2

Refund Policy

All class cards, membership and workshop fees are non-refundable. This policy allows us to pay our teachers for their time and commitment, therefore we cannot make exceptions for any reason, medical or otherwise. We thank you in advance for honoring this policy.

3

Membership Policy

  • We require 14 days written notice via email for any membership change. No exception. To inquire about a membership change or to begin a new membership, email us at membership@ziayogawellness.com.

  • Memberships are individual and may not be shared. Sharing class links or recordings with anyone who is not registered for a class is considered theft. 

  • Paid membership fees are non-refundable.

4

Expiration Policy

  • Drop in class card purchases expire 1 year from the date of purchase unless otherwise noted.  

  • Memberships expiration is based on the tier selected. Please refer to your membership contract for additional information.

4

COVID-19 Policy for In-Person Services

  • If you are fully vaccinated, masks are optional in our studio. We practice social distancing, keep fresh air flowing in our space, and adhere to all other COVID-19 prevention guidelines. 

  • There is no requirement for the public to be vaccinated against COVID-19, but we encourage you to get the vaccination if you plan to return to the studio. 

  • If you cannot get the vaccine for any reason, we invite you to continue using our online services for classes (which are here to stay).

IMG_5055_edited.jpg

Ready to Book Your Class? 

Check out our full schedule of class offerings!